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Do you take custom requests?Yes I do! See the Custom Work page to provide some quick info and schedule a call with me.
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How do I get my image(s) after purchase?Upon purchase you will receive a link to download your image, as well as an emailed link that will last for 30 days.
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How long do I have to download my image(s) after purchase?You be emailed a link that will last for 30 days.
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Am I allowed to alter the image under the included license?You may overlay your own product design You may overlay your own text or pdf You may overlay your own watermark You may crop, resize, or rotate the image orientation You may add color filter overlays
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What kind of license do I get with my purchase?This purchase includes a limited use non-exclusive license. Upon purchase, Rachel Casey will remain the sole and single owner and holder of the image and its associated copyright. The Buyer agrees to not sell, loan, lease, transfer, assign, or give away the image or any derivative thereof. The Buyer may only use the image in the normal course of professional business, or for personal use. The Buyer agrees not to allow any third-party to use the image in any way. The Buyer understands they may not use the image to promote anything related to mockups, styling, or photography, other than Mockup Hub. The Buyer may alter the image in the following ways: overlay their own product design, overlay their own text or pdf, overlay their own watermark, crop the image, resize the image, rotate the image, and add color filter overlays to the image. The Buyer may use the image on social media platforms, their website, blog, or anywhere else they need to market their business.
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Do you accept returns, exchanges, or cancellations?"As this is a digital product which is downloadable, it cannot be returned or refunded. However if you encounter an error, please let me know and I will work to make it right. Thank you for your understanding!
FAQs
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